How can drone-based technology improve insurance claims processing?

How can drone-based technology improve insurance claims processing?

EagleView Assess™ uses Drone-based roof inspection technology.

It is helping insurance carriers modernize their claims operations in several key ways. For example, Hastings Mutual Insurance in Michigan implemented four autonomous drones to handle property claims inspections and saw major benefits:

• Improved Safety: Adjusters no longer need to climb dangerous roofs, reducing the risk of falls and lowering Workers Comp costs.

• Consistent Reports: Built-in AI delivers standardized, high-definition imagery and anomaly detection, eliminating subjective interpretations and allowing for more accurate, consistent claims decisions.

• Cost Savings: No more paying for ladder-assist services or dealing with scheduling delays. Faster claims resolution means lower overall costs.

• Better Customer & Employee Experience: Customers are impressed by the drone inspections, while adjusters enjoy safer, faster and more productive workdays.

• Flexibility in Staffing: Since inspections can be done from the ground, nearly anyone with FAA Part 107 certification can conduct them, making hiring and training easier.

Learn more in this article.