Tracey Donels - RCS Influencer

Understanding timelines is crucial to managing service pipelines

August 13, 2026 at 5:30 a.m.

RCS Influencer Tracey Donels says that wait times must be monitored when pipelines are full. Editor's note: The following is a transcript of a video response sent in by Tracey Donels of Service First Solutions. You can read the transcript below, listen to the response or watch the video. Tracey Donels: ...

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