A commitment to hands-on waterproofing training

By Jesse Sanchez. 

The Pli-Dek team highlights hands-on waterproofing training and ongoing field support nationwide. 

Training and long-term support were the focus of this episode of CoatingsCast™, where Karen Edwards spoke with Bob Yglesias and Miles Yglesias of Pli-Dek about the company’s approach to educating contractors on waterproofing systems. 

The father-and-son duo emphasized that training extends well beyond classroom instruction. Their sessions, which introduce contractors to Pli-Dek’s deck coating and waterproofing systems, are designed to prepare installers for real-world applications on plaza decks, balconies and parking structures. But according to Bob, the commitment does not end when the formal presentation concludes. “Training doesn’t stop after our in-house training,” he said. “When these contractors get jobs, we promise them that we’re going to be on site.” 

Bob, who has worked in deck coatings since 1982, said field support is critical because small details can determine long-term system performance. Waterproofing assemblies must account for foot traffic, vehicle loads, expansion and contraction and regional climate conditions. Ensuring proper installation during a contractor’s first project helps reduce risk and build confidence. 

Miles added that many roofing contractors already bring relevant experience to waterproofing, particularly in flashing and fluid-applied systems. However, transitioning from roofing to deck waterproofing requires additional instruction and oversight. “To be able to apply the waterproofing correctly takes not only just the training, but also to build a relationship and continue that training once it goes out into the real world,” he said. 

As Pli-Dek continues expanding beyond its West Coast origins into regions such as Florida and Texas, the company is adapting training to address varying climate challenges, including humidity, salt air and high-wind events. That adaptability, Bob said, depends on maintaining trust with contractors. “If we’re going to tell a contractor to do something, we’re going to make sure it works,” he said. “They have a lot of trust in us, and we will never do anything to mess that up.” That’s because effective waterproofing relies not only on strong product performance, but also on continued education and trusted field partnerships. 

Read the transcript, Listen to the podcast or Watch the interview to learn more about Pli-Dek training and education opportunities!