By Jesse Sanchez. 

Strong certificate management can help contractors and trade businesses reduce risk, document coverage and protect financial stability. 

For contractors and trade businesses, certificates of insurance (COIs) can seem like routine paperwork; something exchanged before a job begins, filed away and rarely revisited. But Integrity Insurance & Bonding emphasizes that when subcontractors or vendors are part of a project, properly managing those certificates becomes an important layer of protection against unexpected liability and financial loss. 

Businesses across construction, landscaping, logging, brewing, salon services and other service-based industries take on additional risk when they hire outside companies. A COI helps verify that those businesses carry active insurance coverage, including liability and workers’ compensation protection. Without that verification, a company may be relying on assumptions instead of documentation. 

That gap can become costly when something goes wrong. If a subcontractor causes property damage, an injury occurs or an uninsured employee is involved in an accident, the hiring business may also become part of the claim. In those situations, missing or outdated documentation can complicate the response and create expensive consequences. 

Insurance carriers are also placing greater emphasis on subcontractor management. Many insurers now ask how businesses verify coverage, track certificate expiration dates and manage written agreements. Inconsistent procedures or poor documentation can affect insurance costs and coverage options, making certificate management a business issue as much as an administrative one. 

Strong COI practices do not have to be complicated. Businesses should collect updated certificates before work begins, confirm that coverage limits meet project requirements and use written contracts that clearly outline responsibilities and insurance expectations. Organized records are also essential, and digital tracking systems can help monitor expiration dates and prevent gaps in documentation throughout the year. 

Certificates of insurance may appear to be a small administrative detail, but they play a meaningful role in reducing risk and supporting long-term stability. 

Learn more about Integrity Insurance and Bonding Inc.’s services for contractors and trade businesses!

Por Emma Peterson, traducido por Jessica Bravo.  

Descubre los eventos, seminarios y expositores que formarán parte del Western Roofing Expo 2026. 

Mantenerse al día en la industria del roofing puede ser todo un desafío. Ya sea enfrentando tormentas cada vez más intensas en el campo o lidiando con la escasez de mano de obra y materiales desde la oficina, contar con la información y las herramientas adecuadas es clave para seguir siendo competitivo. Afortunadamente, la Western States Roofing Contractors Association (WSRCA) organiza cada año el Western Roofing Expo (WRE), un evento de dos días diseñado para ayudar a los profesionales del roofing a enfrentar estos retos y conocer las últimas tendencias de la industria. 

Considerado uno de los principales eventos regionales de roofing e impermeabilización, el WRE ofrece una exposición comercial de dos días, más de 30 seminarios educativos, almuerzos especializados, la competencia The Roofing Games™, torneos de golf y tiro deportivo (sporting clays), una subasta en vivo, demostraciones de productos y mucho más. Este año, el evento se llevará a cabo del 27 al 29 de septiembre de 2026 en el Paris Las Vegas, en Las Vegas, Nevada. 

El corazón del evento 

Las principales actividades se desarrollarán el lunes 28 y martes 29 de septiembre, con un programa que incluye 30 seminarios educativos, dos almuerzos especializados y un piso de exhibición con acceso gratuito para contratistas. 

Los seminarios del WRE son una excelente oportunidad para fortalecer conocimientos tanto técnicos como empresariales. Especialistas de toda la industria compartirán información sobre administración de negocios, tendencias del mercado, innovación y desarrollo técnico. Los asistentes también encontrarán rostros conocidos de la familia de The Coffee Shops™, entre ellos Trent Cotney de Adams and Reese, Amparo Sancen de Latinos En Roofing, John Kenney de Cotney Consulting Group y la presidenta de RoofersCoffeeShop®, Heidi J. Ellsworth. 

WSRCA ha preparado dos almuerzos especialmente pensados para los asistentes. El primero será el lunes, de 11:30 a.m. a 1:00 p.m., patrocinado por National Roofing Contractors Association (NRCA). Durante esta sesión, Craig Brightup, de The Brightup Group, y Chad Collins, de NRCA, analizarán las decisiones más recientes en Washington D.C. y cómo podrían afectar a la industria del roofing. 

El segundo almuerzo se realizará el martes, también de 11:30 a.m. a 1:00 p.m., con el patrocinio de Malarkey Roofing Products. En esta ocasión, los asistentes escucharán a la conferencista principal del WRE 2026, Shereen Thor, una comediante convertida en coach de liderazgo que ha trabajado con organizaciones como Google, Pandora, Slack, Safe Place for Youth y The Social Justice Learning Institute. Su conferencia ofrecerá herramientas útiles tanto para empresarios como para profesionales en cualquier etapa de su carrera. 

El piso de exhibición estará abierto el lunes y el martes. Esta será una excelente oportunidad para conocer las últimas innovaciones y tecnologías de la industria, ya que habrá demostraciones de productos cada hora. En ese mismo escenario de demostraciones también regresarán los esperados Roofing Games el martes. 

La exposición comercial también brinda la oportunidad de conversar con representantes de empresas líderes de la industria. ¿La mejor parte? ¡La entrada al piso de exhibición es GRATUITA para contratistas y roofers! Estaremos en el booth 12, así que no dejes de visitarnos para saludarnos. Además, muchos de nuestros amigos de la industria también estarán presentes, entre ellos Anchor Products (815), APOC (609), BITEC (151), Brava Roof Tile (840), Carlisle Architectural Metals (509), Drexel Metals (509), Equipter (826), Integrity Insurance & Bonding (360), Lakeside Construction Fasteners (154), New Tech Machinery (356), PABCO Roofing Products (703), Rocket Equipment (638), RoofScope (822), Sentry Building Innovations (150) and VELUX (361). 

Eventos adicionales y más 

Además de las actividades principales de los dos días, habrá eventos adicionales tanto antes (domingo 27 de septiembre) como después (miércoles 30 de septiembre). Davis Memorial Foundation organizará dos torneos, uno de tiro deportivo (sporting clays) y otro de golf. Los fondos recaudados en estos eventos se destinarán directamente al fondo de becas de Davis Memorial Foundation. Gracias a este programa, más de 195 estudiantes de preparatoria, licenciatura y posgrado han recibido apoyo para continuar con sus estudios. Estos eventos cuentan con un registro y una cuota de participación independientes. 

Miércoles 30 de septiembre, el International Institute of Building Enclosure Consultants (IIBEC) llevará a cabo una jornada especial de capacitación de 9:00 a.m. a 2:30 p.m. Este evento ayudará a los asistentes a fortalecer sus conocimientos sobre la industria de la envolvente del edificio (building enclosure). El programa incluye dos cursos: uno sobre los fundamentos de los sistemas de techado y otro enfocado en las actualizaciones más importantes de los códigos internacionales de construcción. El registro y la cuota para esta jornada de capacitación son independientes del registro general del evento. 

Regístrate y asegura tu lugar 

El registro para el WRE 2026 ya está abierto. Puedes registrarte en línea. El evento se llevará a cabo del 27 al 29 de septiembre de 2026 en el Paris Las Vegas, en Las Vegas, Nevada. Al celebrarse en el Paris Las Vegas, existen diversas opciones de hospedaje cercanas. WSRCA ha negociado tarifas preferenciales en el Paris Las Vegas, Planet Hollywood y Horseshoe Hotel, con habitaciones disponibles desde $91 dólares por noche. 

¿No estás seguro de que el costo del registro se ajuste a tu presupuesto? RoofersCoffeeShop®, en colaboración con Western Colloid, llevará a cinco profesionales al evento sin costo. Al participar en nuestro concurso, tendrás la oportunidad de ganar un pase con acceso a la exposición comercial, el almuerzo anual, el contenido en español, las sesiones educativas y el almuerzo legislativo. 

¡Conoce más sobre el WRE 2026!

By Emma Peterson. 

Learn about all the events, seminars and exhibitors that will be at this year’s Western Roofing Expo. 

Navigating today’s roofing industry can be a bit of a challenge. Whether you’re facing more extreme storms in the field or juggling labor issues and material shortages in the office, it can be hard to stay up to date with the information and tools you need to succeed. Luckily, the Western States Roofing Contractors Association (WSRCA) hosts a two-day event designed to help professionals handle all those issues and more – Western Roofing Expo (WRE).  

This premier regional roofing and waterproofing event boasts a two-day trade show, over two dozen education seminars, multiple engaging luncheons, The Roofing Games™ shingling competition, golf and sporting clays tournaments, a live auction, product demonstrations and more! Keep reading to learn about what to expect from this year’s show, which will be held September 27-29, 2026 at the Paris Las Vegas! 

The core of the show 

The core of the show occurs on Monday (9/28) and Tuesday (9/29) with 30 seminars planned, two luncheons organized and a trade show floor that is free for contractors to attend. 

The seminars at WRE are a great way to upgrade your skills! Experts from across the industry will be teaching about everything from business management to technical developments. And if you’re a part of The Coffee Shops™ family, there will be a lot of familiar faces like Trent Cotney of Adams and Reese, Amparo Sancen from Latinos En Roofing, John Kenney from Cotney Consulting Group and our very own president, Heidi J. Ellsworth!  

As for the luncheons, WSRCA has organized two invaluable luncheons for WRE attendees. The first will be hosted on Monday from 11:30 a.m. to 1:00 p.m. and is presented by the National Roofing Contractors Association (NRCA). Craig Brightup, The Brightup Group, and Chad Collins, NRCA, will take this opportunity to talk to attendees about the key developments in Washington D.C. that are impacting the roofing industry.  

The second luncheon will run at the same time (11:30 a.m. to 1:00 p.m.) on Tuesday and is sponsored by Malarkey Roofing Products. This luncheon gives attendees an opportunity to hear from the WRE 2026 keynote speaker – Shereen Thor. Shereen is a comedian turned coach who has worked with organizations like Google, Pandora, Slack, Safe Place For Youth and The Social Justice Learning Institute. Her keynote will be a great resource to professionals and business owners in all parts of their careers.  

And last but not least, the trade show floor will be open both Monday and Tuesday. This is a great opportunity to see the latest innovations and newest technology in the industry as product demos will be hosted on the hour. At that same demo stage there will also be the return of the much-anticipated Roofing Games on Tuesday!  

The trade show is a great opportunity to talk to representatives of leading companies around the industry. And the best part? The exhibit floor is FREE for contractors and roofers to attend! We’ll be in booth 12, so make sure to stop by and say hi, and we have countless industry friends who will be around the floor, such as Anchor Products (815), APOC (609), BITEC (151), Brava Roof Tile (840), Carlisle Architectural Metals (509), Drexel Metals (509), Equipter (826), Integrity Insurance & Bonding (360), Lakeside Construction Fasteners (154), New Tech Machinery (356), PABCO Roofing Products (703), Rocket Equipment (638), RoofScope (822), Sentry Building Innovations (150) and VELUX (361). 

Additional events and more 

In addition to the core two days, there are extra events both before (Sunday, 9/27) and after (Wednesday, 9/30). On Sunday, the Davis Memorial Foundation will host two tournaments, one sporting clays tournament and one golf tournament. The proceeds from these events go directly to the Davis Memorial Foundation Scholarship Fund. The scholarships from this fund have helped more than 195 aspiring high school, undergraduate and graduate students pursue their dreams. These events have their own registration and their own fees. 

And on that Wednesday, the International Institute of Building Enclosure Consultants will host a special education day. This event runs from 9:00 a.m. to 2:30 p.m. and will elevate attendees’ expertise in the building enclosure industry. It features two courses, one about the fundamentals of roof assemblies and the other highlighting key updates to international codes. The registration and fees for this education day are separate from general registration. 

Get registered and reserved 

Registration for the 2026 WRE is now open! You can register online, again the show will be held at the Paris in Las Vegas, Nevada from September 27-29, 2026. Being at the Paris, there are many options for hotels nearby. WSRCA has worked specifically with the Paris Las Vegas, Planet Hollywood and Horseshoe Hotel to get discounted room blocks that start as low as $91.  

Not sure if you can make the registration fee work in your budget? RoofersCoffeeShop® is partnering with Western Colloid to send five professionals to the show for free! By entering our contest, you get the chance to win an all-inclusive pass to the show, which gives you access to the trade show, annual luncheon, en Español content, educational sessions and the legislative luncheon.  

Learn more about the 2026 WRE show!

By Jesse Sanchez. 

Rising premiums and tighter underwriting are pushing contractors to strengthen risk management and documentation. 

Roofing contractors are operating in an increasingly constrained insurance market, where tightening conditions are reshaping both day-to-day operations and long-term planning. Insights from an article by Integrity Insurance & Bonding Inc. reflect how rising premiums, fewer carrier options and heightened underwriting scrutiny are placing sustained pressure on profitability and competitiveness across both residential and commercial sectors. 

The convergence of risk and cost is at the core of this shift. Severe weather events continue to drive higher loss activity nationwide. At the same time, inflation has increased the cost of labor, materials and claims. As payouts climb, insurers are adjusting by raising premiums and narrowing their exposure, creating a more selective and demanding coverage landscape. 

And those adjustments are already being felt. More contractors are seeing renewal increases between 10% and 30%, even if they have clean loss histories. For others, particularly those with prior claims, limited safety documentation or higher-risk operations, the outcome can be more severe, ranging from sharper premium hikes to nonrenewal. 

Compounding the issue is a shrinking pool of willing carriers. According to Ashley Pietsch of Integrity Insurance, “Many insurers have tightened underwriting guidelines for roofing contractors, especially in states with storm activity or frequent litigation." In some cases, coverage is being restricted altogether for certain project types. 

The implications extend well beyond insurance costs. “Higher insurance costs directly reduce profit margins and can make it harder to remain competitive when bidding jobs,” Ashley shared. At the same time, contractors are increasingly facing stricter contractual requirements from property owners, lenders and general contractors, who are demanding higher liability limits and more comprehensive documentation. 

Still, contractors that take a proactive approach to risk are better positioned to navigate these conditions. Here are some practical steps according to Integrity Insurance: 

1. Implement formal safety programs and document employee training 
2. Verify subcontractor insurance coverage and maintain written agreements 
3. Enforce fall protection, driver safety and equipment inspection protocols 
4. Report claims promptly and address issues before they escalate 
5. Maintain detailed records of payroll, job types and safety performance 
6. Partner with insurance advisors who specialize in roofing 

Preparation remains the most reliable safeguard, especially in a trade with so much risk involved. Contractors that demonstrate operational discipline and a strong safety culture are more likely to maintain coverage access and withstand ongoing market volatility. 

Learn more about how insurance volatility is reshaping roofing operations and what contractors can do to manage risk, control costs and maintain access to coverage!

By Jesse Sanchez. 

A closer look at how one firm’s core principles guide client service, team culture and community impact. 

In an industry defined by opportunity, precision and evolving standards, reliability is strengthened by both expertise and the consistency of the systems and values that guide decision-making. For contractors navigating insurance and bonding requirements, the principles shaping their partners’ approach play a meaningful role in how smoothly projects progress and how confidently growth opportunities are pursued. At Integrity Insurance & Bonding, that philosophy is expressed through four core principles, “Work Hard, Play Hard, Grow and Give Back,” which together create a clear and consistent framework for service, culture and long-term partnership. 

That framework begins with a strong emphasis on accountability, where “Work Hard” is defined as an operational standard built on responsiveness, preparation and precision. Contractors regularly manage evolving project scopes and time-sensitive bonding requirements, all of which benefit from timely and accurate support. By prioritizing proactive communication and thoughtful preparation, the company helps streamline processes and deliver a level of service that supports long-term success and strong working relationships. 

This commitment to execution is complemented by a deliberate investment in workplace culture. The principle of “Play Hard” reflects the understanding that sustained performance is supported by engagement, collaboration and morale. By integrating recognition, relationship-building and shared momentum into daily operations, the company fosters an environment where teams remain connected and effective, particularly in fast-paced project environments. 

From there, the model extends into long-term development, where growth is viewed as a continuous and shared process. Internally, this includes ongoing investment in training, certifications and mentorship to strengthen both individual capability and team expertise. Externally, it involves helping contractors build strong operational foundations that support expansion and stability, enabling them to scale with confidence. Insurance and bonding, while often operating behind the scenes, play a vital role in supporting that progress and unlocking new opportunities. 

Finally, the principle of “Give Back” connects business success to community impact. Through structured partnerships and ongoing contribution initiatives, the company supports the communities it serves while reinforcing a broader vision of success rooted in shared growth and responsibility. 

Taken together, these principles form a cohesive and practical framework that guides daily decision-making, strengthens internal culture and supports lasting partnerships across the construction industry. 

Learn more about how core values like accountability, culture, growth and community impact shape stronger insurance and bonding partnerships for contractors!

RCS Influencers celebrate their tenth year of giving back to the roofing industry. 

The Coffee Shops™, the award-winning websites where the industries meet for technology, information and everyday business, announces the 2026 Influencers for RoofersCoffeeShop®.  

Each month, Influencers weigh in on timely topics impacting their respective industries, from technology strategy and diversifying services to leveraging associations, immigration compliance and workforce disruptions. RoofersCoffeeShop delivers these perspectives through interviews, videos and articles. The Influencers represent all facets of the roofing industry, including contractors, associations, manufacturers and service providers. Their insights are featured in dedicated website sections, amplified across social media and highlighted in our weekly eNews, Week in Roofing. 

“Our mission has always been to amplify the voices of professionals who are shaping the future of the trades,” said The Coffee Shops President and CEO Heidi J. Ellsworth. “As we celebrate the ten-year anniversary of the RCS Influencers, we are proud of the impact this community has made by sharing real-world expertise, tackling today’s challenges and helping move the industry forward.” 

 We are proud to announce the following 2026 RoofersCoffeeShop Influencers: 

• Trent Cotney – Adams & Reese 
• Rich Carroll – Carroll Consulting Group 
• Melissa Chapman – The GLO Group 
• Tammy Hall – Hall & Company  
• John Kenney – Cotney Consulting Group 
• Allison Woslager – Integrity PNW 
• Erica Reed – Elite Roofing Solutions 
• Ashley and Seth Pietsch – Integrity Insurance & Bonding Inc. 
• Randy Chaffee – Source One Marketing 
• Wendy Marvin – Matrix Roofing and Home Solutions 
• Will Lorenz – General Coatings 
• Bridget Wilson – Cardinal Roofing 
• Aaron Weinstein – Terial  
• Katie Clymer – Armored Roofing 
• Gottron Group 

Find more information on the 2026 RCS Influencers.

About RoofersCoffeeShop 

As an award-winning website and online community, RoofersCoffeeShop is committed to being a roofing professional advocate by supplying consistent information, education and communication avenues for all roofing professionals, and especially contractors, while promoting the positive growth, education and success of the roofing industry overall. Visitors to the site continue to find excellent opportunities for sharing information while participating in important ongoing conversations concerning new technologies, safety and the overall roofing trade. From the rooftop to the board room, RoofersCoffeeShop.com is “Where the Industry Meets!” For more information, visit www.rooferscoffeeshop.com. 

About The Coffee Shops 

Award-winning websites and online communities make up The Coffee Shops. Starting with RoofersCoffeeShop, which launched in 2002, the growth of the sites has been explosive for the construction trades of roofing, metal, coatings and their customers. Currently featuring four Coffee Shops, RoofersCoffeeShop, MetalCoffeeShop®, CoatingsCoffeeShop®, OutdoorCoffeeShop™ and their sister site AskARoofer™, all the sites are committed to advocating for the construction trades by supplying consistent information, education and communication avenues for all contractors, while promoting positive growth, education and success of construction industries overall. The Coffee Shops also feature strong microsites with RoofersCoffeeShop.ca, RoofersCoffeeShop.uk and En Español. Visitors to the site continue to find excellent opportunities for sharing information while participating in important ongoing conversations concerning new technologies, safety and overall construction information and education. The Coffee Shops are “Where the Industries Meet!” For more information, visit www.thecoffeeshops.online. 

By Jenny Yu.  

Integrity Insurance leaders explain how advocacy and service are reshaping contractor coverage. 

At Western Roofing Expo 2025, conversations extended beyond products and systems to address a topic that impacts every roofing contractor: insurance. During a live interview on the show floor, Megan Ellsworth sat down with representatives from Integrity Insurance and Bonding to discuss how insurance can better support roofing businesses. 

President Seth Pietsch shared his story of how he got into the industry by working for his father-in-law's insurance agency around 2009. “My father-in-law said, ‘Don't start going after roofing contractors on the insurance side.’ So I did,” Seth said. “It's been the best career decision I've ever made. The roofing industry is awesome. The people are awesome. I couldn’t be more thankful to be involved with associations and contributing back to the industry.”  

Seth added that involvement in roofing associations like Western States Roofing Contractors Association (WSRCA) plays a key role in elevating the industry. “The contractors that are involved in associations are the companies that care about their industry,” Seth stated. “You're working with the best of the best.” 

Connor Nemmert, who leads Integrity’s employee benefits department, highlighted how benefits have become an increasingly important challenge for contractors. “With the employee benefits, it's just a matter of having a product that's for your employee, that’s actually a true benefit,” Connor explained. “Find something that's valuable for the company but also a good value to the employee.” 

From the commercial insurance side, Andy Brown outlined several recurring issues roofing contractors face. “One of the biggest things on the general liability side is having exclusions that they don't necessarily understand and making sure they know exactly what they're signing up for,” Andy shared. “You want to be able to have a certificate of insurance when you need it, and our goal is to knock that out within the hour.”  

Beyond policies and paperwork, Seth said Integrity’s goal is to shift how contractors view insurance overall. “Historically, it's an inconvenience. Nobody wants to deal with it,” he said. “We’re letting contractors know that there are people who are on their side, who are advocates for the industry that are going above and beyond to help them.” 

Watch the webinar to learn more about insurance for roofing contractors.

By Integrity Insurance & Bonding, Inc.

Learn about the different types of life insurance and how the right coverage can support long-term stability for families, individuals and business owners.

Here at Integrity Insurance & Bonding, Inc., we know that life insurance is a powerful way to provide financial security for your family and peace of mind for yourself. At its core, life insurance pays a sum to your chosen beneficiaries when you pass away, helping cover expenses such as everyday living costs, mortgage payments or future education. 

There are different types of life insurance to fit various needs: 

• Term life insurance offers coverage for a set period, making it ideal for temporary obligations like raising children or paying off a mortgage. 
• Whole life insurance provides lifelong protection and builds cash value over time, which can serve as a savings component in addition to coverage. 
• Universal life insurance allows flexibility in premiums and death benefits while also accumulating cash value, adapting as your financial situation changes. 

Life insurance isn’t just for families with children. Individuals with significant financial responsibilities, business owners or anyone who wants to leave a legacy can benefit. Choosing the right coverage can protect loved ones, ensure continuity in your absence and provide peace of mind that your family’s future is secure. 

At Integrity Insurance & Bonding, we help you explore life insurance options that align with your unique needs and goals.

Our aim is to make understanding coverage simple, so you can make informed decisions confidently. 

Because protecting your loved ones today ensures their stability tomorrow, life insurance is more than a policy, it’s a way to care for the people who matter most. Contact benefits@integrityibi.com for more information.  

By Emma Peterson. 

Raising a glass to the articles, videos, podcasts and more that made 2025 so memorable!  

It’s time to change over the calendars again! 2025 is coming to a close and here at The Coffee Shops™, we are excitedly getting ready for 2026. But before we leap into the new year, we wanted to take a moment to look back at the past year and all of the growth and hard work that went into making it amazing.  

Top articles 

Key advocacy efforts advance for the roofing industry by Dani Sheehan 

Our editorial crew was busy this last year publishing over 3,000 articles! You can explore them all in our newsroom, but we wanted to call out our top article of the year, written by our senior writer Dani Sheehan! Dani’s article is about legal advocacy work aimed to ease workforce shortages and making reroofing more affordable. This work is driven by the National Roofing Contractors Association (NRCA) and showcases their commitment to “helping contractors expand opportunities, improve profitability and continue delivering essential services to communities across the U.S.” 

Building a stronger team, one hire at a time by Ashley and Seth Pietsch 

Another article we want to call out is our top Influencer insight of the year! Through our Influencer Program, roofing experts and leaders have been sharing insights on relevant topics all year, such as succession planning, sustainability and social media marketing. All of these articles are well-worth the read, but our top response of the year came from Ashley and Seth Pietsch, the leaders of Integrity Insurance and Bonding Inc. In it, they share insights hiring practices that foster long-term growth and success.  

Top webinars 

Legal Updates and Open Q&A With Trent Cotney

Our top Coffee Conversation from 2025 features Trent Cotney of Adams and Reese LLP. In the webinar, Trent dives into the regulatory changes, immigration policies, tariff implementation and more. Whether you are a seasoned roofing pro or new to the world of construction, this is a great webinar to check out for practical advice from one of the leading voices in construction law.  

Manage Your Roofing Business Online

As for our other top webinar of the year, it was a Read Listen Watch (RLW)® with Gabriela Fornino of QXO and hosted by our COO Karen Edwards. In the episode, Karen and Gabriela walked through how contractors can build tech stacks that streamline and simplify the process of managing a roofing business.  

Top YouTube videos 

And moving over to our YouTube, we wanted to highlight our top video and top playlist of the year!

The top video was the on-demand recording of a conversation between Heidi J. Ellsworth and Matt Fassler, the chief strategy officer with QXO.

Their conversation focused on the industry-shaking QXO acquisition of Beacon and the impacts of that on contractors in the field.

As for the top playlist of the year, the number one spot goes to our International Roofing Expo (IRE) 2025 playlist!

This playlist is chock full of live booth and soundstage interviews from the show with Coffee Shops friends like SOPREMA, Westlake Royal Roofing Solutions, TAMKO, Roof Scout, S-5, IKO and more. We’ll similarly be live at the upcoming IRE in January 2026, so make sure to keep an eye out for that playlist in the future!  

Top podcasts 

Mardee Billingsley - The Global Building Envelope

In our top podcasts section, we wanted to highlight the number one podcast of 2025 from our longstanding Roofing Road Trips® series – a conversation with Mardee Billingsley. Mardee works at Tremco as their executive VP and this podcast offered great insight into the global building envelope market. More specifically, Mardee shared insight into Tremco’s international commercial roofing programs in places like the U.K.  

Stories from The Roof: B&M Roofing

The other podcast we really wanted to highlight in this list is our Stories from the Roof series. This series focuses on the people who make up our industry and the different paths they took to get here. The top episode of this series in 2025 featured Alton Rogerson of B&M Roofing and Bill Paynter of Diamond P Building Products, representatives from the companies that took home Duro-Last's 2025 Metal Roofing Award project of the year. 

Top social media posts 

No cap, our crew has been killing it on socials (did we use that slang correctly?). However, you put it, our social media team has been doing amazing this year! Not only is their content informative and accessible, but it’s also fun and community-building. We wanted to highlight some of their work from the last year, more specifically their top performing Instagram Reel and top TikTok!  

• RoofLine’s Fastest Roofer Contest reel: The top performing reel of the year is all about RoofLine’s fastest roofer competition! In it, you can get a glimpse into the high-speed action of the contest.  
• Johns Manville teaching TPO welding TikTok: And our top TikTok of the year showcases a teaching moment from the team at Johns Manville. In the clip, they show students at the 2025 SkillsUSA competition some important TPO membrane welding techniques. 

By Ashley Pietsch, Integrity Insurance & Bonding, Inc.  

Shifting from hands-on to high-level leadership allows roofing business owners to scale with confidence. 

Running a successful roofing business takes more than skill on the job — it requires strong leadership, smart time management and the ability to delegate effectively. Many roofing contractors start out doing it all themselves: managing crews, handling sales, juggling payroll and taking customer calls. But as the company grows, the “jack of all trades” approach can quickly turn from a strength into a roadblock. 

At Integrity Insurance & Bonding, Inc., we know that contractors who achieve lasting growth learn to shift their focus from daily operations to long-term leadership. They invest their time in strategy, operations systems and trustworthy people. By setting up clear processes and empowering the right team members, roofing business owners can reduce burnout, improve efficiency and create the structure needed to scale sustainably. 

Prioritize leadership, not just labor 

The most successful roofing contractors I work with understand that being a business owner requires a shift in mindset. They step back from the day-to-day tasks and focus on high-level activities that drive revenue and strengthen the company’s foundation. These include:   

• Building and maintaining strategic partnerships  
• Overseeing financial performance and forecasting  
• Developing marketing and growth strategies  
• Hiring and training the right people  
• Investing in systems and infrastructure 

By focusing on these core leadership functions, owners are better positioned to grow a healthy and scalable operation. 

Delegate with intention 

Delegation is not about simply handing off tasks — it’s about placing the right responsibilities with the right people, supported by training and accountability. Roofing companies that build out structured roles — such as production coordinators, office administrators or project managers — allow owners to free up capacity and ensure that client experience and operational efficiency don’t suffer as the business grows. 

Additionally, team members are more likely to thrive when they understand their responsibilities and feel trusted to perform them. This creates a stronger culture and better retention.  

Systematize for scalability 

One area where I see roofing contractors hit roadblocks is in the lack of documented systems. When processes live only in the owner’s head, growth becomes difficult. Whether it’s project scheduling, client onboarding or jobsite inspections, taking the time to create step-by-step procedures ensures that employees can execute tasks consistently and independently. 

Clear systems not only improve internal efficiency but also reduce risk — an area that, as an insurance advisor, I always emphasize. Defined procedures lead to fewer errors, improved safety practices and stronger documentation in the event of a claim or dispute. 

Protect your time as a business asset 

Just as you insure your tools, vehicles and employees, you must also protect your time. Blocking out uninterrupted time for strategic work, setting clear boundaries for meetings and minimizing distractions are key to staying focused on what matters most. In many cases, roofing business owners benefit from outsourcing non-core functions such as bookkeeping, marketing or HR — freeing up time to lead, not just manage.  

Final thoughts 

The roofing leaders I most admire are not necessarily the busiest — they’re the most intentional. They understand that true leadership is about vision, structure and trust. They delegate not out of necessity, but as a strategy. They manage their time not reactively, but proactively. 

At Integrity Insurance & Bonding, we are proud to support roofing professionals by helping them protect their business, reduce risk and focus on what matters most — growth. As your agency partner, we’re here to guide you through the operational and insurance challenges you face and to ensure you’re building a business that’s not just successful today, but sustainable for the future. 

Original article source: Integrity Insurance & Bonding, Inc.